Frequently Asked Questions
Answers to common questions from small business owners considering IT support.
Do I need a service contract, or can I book one-time help?
One-time help is available for most services. There's no requirement to sign an ongoing contract to get support.
Do you work with businesses that have no IT setup at all?
Yes — a Small Business Technology Checkup is a good starting point if you're not sure what you currently have or need.
Can you come to my business location?
Yes, on-site visits are available across Pueblo and the surrounding area. Remote support is also available for issues that don't require an in-person visit.
What is Business Guardian?
Business Guardian is a cybersecurity product currently being developed under the Chapa Technology Solutions name. It is not yet available for purchase.
How do I get an exact price before booking?
Contact us with a description of what you need. You'll receive a clear quote before any work begins.
Basic security checklist
A few habits that reduce risk for any small business, regardless of who handles your IT.
- Keep operating systems and software updated
- Use a unique, strong password for each account
- Enable multi-factor authentication where it's offered
- Back up important files on a regular schedule
- Be cautious with unexpected email attachments or links